For Registered Clients
How do I check my pets' microchip details?
With compulsory Microchipping of dogs becoming legal from April 2016, most people are keen to comply with the rules and regulations. However we are seeing an increasing amount of chipped animals where the information held on the database is incorrect. This effectively means that the microchip is useless so not only are you still breaking the law, but you may also may not get your pet back in the event he/she goes missing.
The way in which microchips work is that the chip itself doesn’t contain any personal information. It is just a 15 digit number such 981 000 000 123 456. This number is then linked to a database that associates this individual number with your personal details.
Now here is the gripe. ANNOYINGLY there is more than one database. Different chip manufacturers have different chip databases that they use and it has all got a bit messy and corporate. The biggest database by far is called PetLog. However there are other ones such as Anibase, PetTrac etc.
So, when you first had your pet microchipped, you will have supplied the following information to the person who implanted the chip:
…and these details will be located on a database somewhere. If these details have CHANGED AT ALL since you had your pet chipped then you need to change them!
How to change your details?
If you need to change your details then you need to do the following:
Then you just need to remember if you move house, change name or change phone number - you must remember to update the database!!