For Registered Clients
This online service provides a quick and convenient way for people, whose animals are already registered with our surgery, to order repeat prescriptions for medication or treatment of their pets.
With the exceptions of routine or non-prescription treatments (shampoos, certain antiparasite treatments, supplements etc) we are obliged under Royal College of Veterinary Surgeons (RCVS) guidelines to examine animals who are on certain long term medication(s) at regular intervals. These intervals are generally at the discretion of the treating veterinary surgeon but are usually not greater than every six months.
We have to perform these examinations to make sure that the medication is still appropriate and safe to continue using with your pet’s condition. We may also need to assess whether your pet’s weight has changed (which may alter the drug dose) and we also get to address any new concerns that you may have with regards to any aspect of your pet’s health.
Each application for a repeat prescription has to be checked against the animal’s history by a veterinary surgeon and once the drugs have been dispensed, a further check is performed to ensure accuracy. Therefore we do need adequate time to complete the dispensing - and so respectfully ask for at least 24hrs notice.
We do also ask that you leave a contact telephone number on the request submission should we need discuss the medication or request with you.