Are you pet's Microchip Details Correct?
Website Editor • October 22, 2019
If your pet is found after going missing - will you be able to be contacted?
PLEASE
make sure that if you have had your pet microchipped, you ensure that the database is updated to reflect any changes to your contact information - otherwise the chip is effectively USELESS. If you don’t know which database your pet is registered on then enter the number at www.checkachip.com. This is particularly important during this time of year when many pets run away as they are scared of the fireworks.
It is becoming more common now (as people pet's have been microchipped for longer) to have animals brought in whose database contact details are woefully incorrect. If this occurs then the finder will have no way of being to contact the owner and reunite them with their pet.
How do I know which database my pet's details are held on?
Annoyingly, there isn't just a single database where your details are held. There are many out there and often depend on the manufacturer of the original chip that was inserted. If your pet was chipped at our surgery, then the database will usually be either PetLog or PetTrac. If you are not sure which database you are using - then you can type your chip number into www.checkachip.co.uk
and it will tell you who to contact.
How easy it it to change to details on the database?
Normally, you contact the relevant database, and after passing the security checks you pay a small fee and the details are then updated.
We regularly get people complaining to us about this charge. In actual fact, many companies offer a single payment "premium" service which allows you to change your details online and as often as necessary.
The two databases that we regularly use (PetTrac Plus and PetLog Premium) allow you to pay a one-off fee of approximately £17 and this allows you to update/edit/change your details as many times as you want over your pet's lifetime. This can often be done online too.
Things to consider...
- Was the animal chipped before you obtained him/her (ie rescue or rehome). Have the details been updated since you have had them?
- Have you moved house since your pet was chipped?
- Have you upgraded or changed your mobile phone number?
- Have you changed your email address?
- Who are listed as alternative contact numbers? Have their numbers changed at all?
- Is there anyone else who may be suitable to add as an emergency contact number?
- Does the chip still work? (A very small number of chips can fail over their lifetime). Have you had it checked recently?

In the second of her series looking at the role of animals in war, vet nurse Meg Gardner looks at life in the
trenches for the men and dogs of Twenty-two Company King’s Fusiliers. An uncompromising tale of life on the front line in 1916, as told from the perspective of the dogs who lived and worked alongside the soldiers of the British Forces. A tale of loyalty and friendship, hardship and loss. As both men and dogs face the horrors of warfare, an unexpected arrival in the trenches shows both dogs and men the value of compassion.